Data Protection

77win Privacy Policy

Your personal data matters to us. Here you will find a clear explanation of how we collect, use, and safeguard that information.

SSL Secured Encrypted Not Sold to Third Parties
Last Updated: January 2026
About This Policy

By using the 77win platform, you agree to this Privacy Policy. We treat the protection of your data as our highest priority and will never sell your information to third parties without your consent.

01 Introduction

77win is a trusted online gaming and betting platform in Bangladesh. Protecting the privacy of any personal information you share with us while using our services is our primary responsibility.

This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have over your information. 77win is fully committed to the privacy of its users in Bangladesh.

This policy applies to our website, mobile app, and all related services. We encourage you to read it carefully before using our services.

02 What Information We Collect

77win collects two types of information — what you provide directly, and what is generated automatically as you use the platform.

Types of Information Example
Identity Information Full name, date of birth, national ID number
Contact Information Email address, mobile number, residential address
Financial Information Bank account or mobile banking number, transaction history
Technical Information IP address, device type, browser, operating system
Usage Information Gaming history, login times, time spent on the platform
Contact Details Content of support chats or emails
Data Minimization Policy

77win collects only the information genuinely needed to deliver its services and meet legal obligations. We do not collect data beyond what is necessary.

03 How Information Is Used

77win uses your information only for specified purposes. Your data will never be used for any other purpose without your explicit consent.

  • To register your account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions.
  • To provide customer support and resolve issues.
  • To prevent fraud and money laundering.
  • To meet legal obligations and comply with regulatory requirements.
  • To improve and personalize our services based on your preferences.
  • To send promotional offers and important notices (with your consent).
  • Not to display advertising without your consent.
  • Not for sale to any third party.
04 How Long Information Is Retained

77win does not retain your data longer than necessary. Information is typically kept for as long as your account remains active, and for a defined period after closure where required by law.

Account Information

For as long as your account is active, and up to 5 years after closure.

Transaction Information

Retained for 5–7 years in accordance with financial regulations.

Support Contact

Records are kept for up to 2 years after an issue is resolved.

Log Files

Technical log files are automatically deleted after 90 days.

05 Who Information Is Shared With

77win never sells your information. However, in certain circumstances it may be necessary to share data with trusted third parties.

  • Payment Processors: Limited information is shared with payment providers solely to complete transactions.
  • Identity Verification Services: With approved institutions as part of the KYC (Know Your Customer) process.
  • Regulatory Authority: To licensing authorities or law enforcement agencies where legally required.
  • Technology Partners: With cloud and security service providers for platform operations.
  • Never to advertisers or marketing companies.
  • Not for any other purpose without your explicit consent.
Third-Party Agreements

We have strict data privacy agreements in place with every third party we work with. They may only use your information for the specific purpose for which it was shared.

06 Cookie Policy

77win uses cookies on its website and app. Cookies are small data files stored on your device that help improve your experience on the platform.

Essential Cookies

To maintain login sessions, ensure security, and support core platform functionality.

Analytics Cookies

To understand how many users are viewing a given page — fully anonymized.

Preference Cookies

To remember your language, theme, and other personal preferences.

Advertising Cookies

77win does not use any tracking cookies for advertising purposes.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

07 Security Measures

77win protects your data with industry-leading security technology. Safety is ensured at every stage of data storage and transmission.

  • SSL 256-Bit Encryption — used for all data transfers.
  • AES Encryption — applied to all sensitive data at rest.
  • Two-Factor Authentication (2FA) — an extra layer of security for account login.
  • Regular security audits and penetration testing.
  • Automated alerts for suspicious login attempts.
  • Restricted access — only authorized staff may view your information.
Your Role

Alongside our technical safeguards, keep your password strong and never share it with anyone. If you notice any suspicious activity, contact support immediately.

08 Your Rights

You have specific rights over your information on 77win. We fully respect and uphold each of those rights.

Right of Access

You can find out what information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your information under specific conditions.

Right to Restrict Processing

You may request that the processing of your information be restricted under certain circumstances.

Right to Data Portability

You may request a copy of your information in a portable, usable format.

Right to Object

You may object to the use of your information for specific purposes.

Contact our support team to exercise any of these rights. We will respond within 30 days.

09 Minors' Information

77win does not allow anyone under 18 to use the platform. We do not knowingly collect or store any data from minors.

If a minor has accidentally created an account and this comes to our attention — either through our own detection or a report — the account is immediately closed and all associated data is deleted.

Strict Age Verification

77win operates effective age verification systems. If parents have any concerns, they can reach out to our support team.

10 Privacy Policy Updates

77win may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised date, and for significant updates you will be notified by email or through the platform.

Continued use of the platform after any policy changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

11 Privacy Contact

If you have any questions about this Privacy Policy or any requests regarding your data, please contact our customer support team.

Privacy Team

Email: [email protected] (for privacy-related matters only) — response time up to 30 business days.

For general support, reach us via 24/7 live chat or email at [email protected].

Your Information Protection Our Measures

Your personal data is protected at every level of the 77win platform.

SSL 256-Bit Encryption

Every data transfer from your browser to our servers is protected with the highest standard of encryption.

Two-Factor Authentication

Secure your account at login with both your password and a mobile OTP for an added layer of protection.

Not Sold to Third Parties

77win never sells your information. Your data exists solely to serve you.

Regular Security Audits

Regular security assessments are conducted by external experts to identify and address vulnerabilities.

Limited Staff Access

Only authorized staff can access specific data. All access is logged.

Suspicious Activity Alerts

You will automatically receive an alert on your phone for any unusual login or transaction activity.

About Privacy Frequently Asked Questions

No. 77win does not use your personal information for third-party advertising, nor does it sell your data to any advertising company. Your information is used solely for purposes directly related to delivering 77win's services.

Contact our support team by email or live chat to access your data. After identity verification, a copy of your information will be provided within 30 days.

Most data is deleted within a set period after account closure. However, financial transaction records must be retained for 5–7 years to meet legal obligations. Contact our support team for more details.

Due to our use of cloud servers and technology partners, some data may be stored on international servers. However, the same privacy standards apply in all cases, and we maintain strict data protection agreements with all parties.
Information Secured SSL Encrypted Not for Sale

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Your privacy is fully protected. Open a free account today and enjoy gaming with complete peace of mind.

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